FAST SHIPPING
Quick delivery
straight to your door
Is your Kobold getting old?
Trade in your old one.
Contact us for a valuation: a few photos and a short description of your old Kobold's condition are all it takes, and within minutes you get a quote to move up to a newer model.
- Home pickup
- Extended warranty
- Up to €200 off
- Fast delivery
WARRANTY UP TO 3 YEARS
On refurbished
Kobolds
DEDICATED SUPPORT
Specialised support for your purchases
SECURE PAYMENTS
Secure, certified
payment methods
How it works
From valuation to your new Kobold
Do you have an old Kobold you no longer use, or is the one you use every day starting to lose its edge? Take advantage of our trade-in service.
Pickup by courier, shortly after you accept
Contact us on WhatsApp
Send us a photo of the front and back of your old Kobold and tell us if it has any particular problem: it no longer switches on, it is losing power, it doesn't suck well.
Get your valuation
Within minutes our specialist team sends you the trade-in value of your vacuum cleaner.
The courier collects it
If you accept, we send a courier to collect your Kobold shortly afterwards.
Receive your new Kobold
Once it reaches us, our technicians check the vacuum cleaner to confirm the quote. Then we ship your new Kobold, which you receive within a few days.
Why it pays off
All models from VK120
We value every Kobold model from the VK120 onwards and all accessories, such as the power brush, hard floor cleaner and polisher.
Even if it's not in good shape
We collect your Kobold even if it's not in good condition: don't worry.
Up to €200 off
With a trade-in you save up to €200 on the purchase of a newer model.
Home pickup
If you accept the valuation, a courier collects your old Kobold from your home.
Fast delivery
Your new Kobold arrives within a few days.
Extended warranty
2 years for models from VK120 to VK135 and 3 years for VK140, VK150, VK200 and VK220S.
Bierrestore warranty
Also on Kobolds bought with a trade-in
Shopping online is convenient, but handling a warranty can be complicated. Bierre Store offers an accessible, professional warranty service, with dedicated support for any problem or request.
Find out more- VK120 – VK135
- 2-year warranty
- VK140, VK150, VK200, VK220S
- 3-year warranty
- Coverage
- Manufacturing defects
- Paperwork
- Handled in-house by Bierre Store
- Pickup
- Free pickup of the faulty product from your home
- Timing
- Resolved within a few days
- Accidental damage
- Support and a quote for the repair
After the trade-in, your new Kobold
The trade-in value applies to the purchase of a refurbished Kobold: have a look at the models before you message us.
Refurbished Kobolds
Every Kobold is taken apart, checked, sanitised and passes a full function test before shipping.
See refurbished KoboldsWarranty
Up to 3 years of warranty depending on the model, with free pickup and repair in case of defects.
Read the warrantyRather repair it?
We fix any fault within 7 working days. The quote is free.
Discover the repair serviceWhich Kobolds do you accept for trade-in?
All Kobold models from the VK120 onwards and all accessories, such as the power brush, hard floor cleaner and polisher.
Do you also take a Kobold that doesn't work?
Yes, we collect it even if it's not in good condition. When you contact us, tell us if it has any particular problem: it no longer switches on, it is losing power, it doesn't suck well.
How much can I save?
With a trade-in you can save up to €200 on the purchase of a newer model.
How does the pickup work?
If you accept the valuation, we send a courier to collect your Kobold shortly afterwards. Once it reaches us, our technicians check it to confirm the quote.
When will I receive my new Kobold?
Once the check on the collected Kobold is complete we ship your new Kobold, which you receive within a few days.
What warranty does a Kobold bought with a trade-in have?
2 years for models from VK120 to VK135 and 3 years for VK140, VK150, VK200 and VK220S, with dedicated support. All the details are on the warranty page.
My Kobold only needs a repair: can you do that?
Yes: we fix any fault within 7 working days and the quote is free. Everything is on the repair page.
